Training and Coaching for Managers
We specialize in manager training, leadership coaching, and employee engagement solutions
for mid-sized companies.
Trusted by:
Unlock Leadership Potential: Empower your managers with the skills to remain resilient, adaptable, and successful in unpredictable times.
At Embrace Change, we deeply understand the needs, goals, and lived experience of managers and leaders navigating challenging times.
As a firm run by Cynthia Pong, JD, Forbes contributor for Leadership Strategy, we also know the practicalities of running, growing, and scaling a company in a rapidly evolving world.
That’s why we work closely with our enterprise clients to create high-impact training and coaching solutions for their managers through our two-directional risk management approach and proprietary C-CARE Framework for Leaders.
Ways we partner with our enterprise clients:
-
Coaching & Consulting
We work closely with our clients to design custom solutions and coaching programs that work with all levels of an organization.
-
Workshops
Our signature workshops have been delivered to clients from billion-dollar companies to global non-profit organizations.
-
Speaking
Book Cynthia or a speaker from our Speakers Bureau to supercharge your workplace audience.
-
1-Day Training for Startups
We’ve crystallized our award-winning approach into a 1-day training specifically designed for fast-paced startup teams.
Our Impact
-
A More Efficient Workplace
Managers we have worked with report improved communications with colleagues and senior leadership, increased confidence, and higher productivity.
-
Brand Recognition
Through our work with them, managers gain increased visibility in the industry through speaking engagements and press features, which bolsters company and brand reputation.
-
Better Supported Leadership
We pride ourselves on providing robust and comprehensive support to leadership teams. As a result, they report decreased stress, increased efficiency, and are able to lead to their highest potential.
-
A Safer and More Risk-Free Environment
Managers we’ve worked with report increased psychological safety, decreased conflict, and higher job satisfaction, resulting in improved risk management for the company
-
Additional Funding
Managers we’ve worked with were also able to secure significant amounts of funding for their companies.
-
Equity And Inclusion
Our clients build stronger and healthier workplace cultures, which motivates team members and drives the work forward.
Our Team
Our all-BIPOC team of career and executive coaches has worked with startups, tech companies, nonprofits, government entities, academic institutions, and multi-nationals.
Our clients often remark on the unique skill set that we bring, including a supportive and powerful ability to listen deeply, a wide range of expertise, and our ability to provide psychological safety for our clients to open up, explore free of judgment, and dig deeper.
This allows us to train and coach clients to:
successfully navigate unpredictable times
stay resilient in the face of constant change
support their direct reports to remain engaged and productive in the face of burnout and change fatigue
skill up and become AI literate in a time of rapid technological change
We also pride ourselves on reflecting the diversity of our clients when it comes to race and ethnicity, class, gender identity, and more.
Our specialty areas include:
Leadership and management
Employee Engagement
Communication
Change management
Team building
Managing up
DEI
Our team is trained/certified in:
ICF
iPEC
SHRM
DiSC
MBTI
Mediation
Co-Active Training Institute
Management consulting
Financial wealth coaching
Emotional healing and wellness
Domestic violence counseling
Interaction Institute for Social Change
Case Study #1
When a leading global tech company (one of the Highest-Rated Cloud Companies to Work For) was in a period of rapid scaling and simultaneous reorganization, they reached out to Embrace Change.
Through our leadership training, data collection and analysis, as well as internal marketing and comms consulting and ongoing strategic support, we helped this organization:
train their global ERG leaders
gather data to benchmark and measure the success and impact
propel the ERG leaders into a position of strength and capability in driving the company toward larger KPIs
Case Study #2
When a globally recognized law firm that consistently ranks in the top 20 first approached Embrace Change, they were at a loss as to how to support and retain their Black attorneys. They knew they had a problem. And they sensed that they needed to do something in our post-Floyd working world. But they had no idea what or how.
Through consistent work with them over several months, we helped this firm:
understand where trust was completely lacking between Black Associates and the firm
gain valuable insights into the working conditions and treatment of Black Associates across offices and practice areas
identify 4 strategic areas to target first in order to increase retention and engagement of Black Associates
Case Study #3
To build internal trust and leadership capacity, a major public health organization partnered with Embrace Change.
We designed and implemented a transformative peer career coaching initiative that:
Delivered a 30-hour train-the-trainer program over 5 weeks, equipping staff across six public health bureaus with practical peer coaching skills
Provided 132 individual coaching sessions tailored to support career clarity, emotional processing, and workplace resilience
Led to statistically significant improvements in participant confidence across every skill area measured—from self-advocacy and goal-setting to communication and stress management
Transformed resistance into engagement by fostering safe, emotionally intelligent learning environments
Achieved a 100% “extremely helpful” rating for coaching, and an 82% “extremely helpful” rating for training
Produced a fully replicable, sustainable training model including LMS-ready materials, scenario-based workbooks, and comprehensive facilitator guides
What began as a pilot ended as a culture-shifting program—giving public health staff the tools to lead, advocate, and grow inside a complex, high-pressure, high-burnout environment.
Case Study #4
When a large U.S. state needed to skill up hundreds of front-line leaders responsible for employee wellbeing and crisis response, they came to Embrace Change.
Through the design and delivery of a statewide professional development initiative focused on mental health, trauma, and navigating difference, we helped this agency:
Deliver 39 full-day trainings reaching 340+ staff leaders across all regions of the state
Increase participants’ confidence in responding to sensitive workplace issues and supporting colleagues through complex, high-stress situations
Reduce burnout and isolation by creating space for learning and cross-agency and cross-regional peer connection
Build a sustainable training infrastructure—curricula, facilitator guides, toolkits, and lunch & learn materials—for ongoing internal capacity building
Achieve near-perfect participant satisfaction scores (4.89–4.9/5), with attendees consistently citing our trainers’ empathy, relatableness, clarity, and subject matter expertise
This initiative left frontline staff leaders across the state better equipped, more connected, and more confident in supporting tens of thousands of public employees–and sustain a resilient public workforce.
